Staying Connected

This one’s kinda easy and kinda hard.

App-based solutions are the easy part. The rest of the world primarily uses Whatsapp for phone. There’s FaceTime and Zoom for seeing and talking. Various messaging apps. Facebook, if you’re inclined. Which we’re not. Email, for those who still use it.

Which we do.

The hard part is traditional telephony. How do you continue to use your legacy phone number while outside the US, rather than forcing everyone to WhatsApp you? We found a solution, but it is, unsurprisingly, a little tricky to pull off. It starts with Google Voice.

Before we dive in, let me point out that Google Fi is not a solution. It appears to be a US-based phone plan that just lets you use your regular number and Google’s data plan while outside the US. That’s true as far as it goes, but the terms of service specifically bar you from using Google Fi full time while traveling. If you’re going to be taking occasional vacations abroad, Google Fi might be an excellent choice. But if you’re traveling as an expat, Google will cut off your service if you’re out of the US for too long. Their terms of service are intentionally vague (you must use Google Fi primarily in the US), but the interwebs are full of stories of users getting booted after anywhere from a few weeks to a few months abroad.

Google Voice, however, is a free service that forwards inbound calls to your phone. The steps to get there are, roughly:

  1. Make sure your phone is unlocked, meaning that you’ve either bought it outright or fully paid the carrier’s lease
  2. Port your existing phone number to Google Voice
    1. Google charges a $20 one-time fee to port your number
    2. Porting will brick your current plan, so you’ll need another plan
    3. We picked up a T-Mobile pay-as-you-go plan, which wound up being much cheaper than a traditional plan
  3. Once you have the new number, setup Google Voice to forward your old number to your new number
    1. Google Voice will now ring your new number on your phone when friends call or text your old number
    2. Depending on your phone, calls and texts may appear in their native apps or in the Google Voice app
  4. When you’re ready to leave the country, cancel your US plan, as you won’t be using it
  5. In the Google Voice app settings, under Make & Receive Calls, select Prefer Wi-Fi and Mobile Data
    1. Google Voice will now forward to your device, rather than to your phone number, using wifi or cellular data, rather than your carrier
    2. This matters because Google Voice won’t forward to a non-US phone number if you pick up a local SIM card in your current country

But you still need a network connection when you’re away; your device still needs to be online. There’s likely to be wifi where you’re staying, but you’ll need a cellular data plan while you’re out and about.

You could, as mentioned, pick up a local SIM card in the airport when you land. That’s the sort of traditional way to manage. Of course, you may not get the best rates, and it’s a thing you have to do as soon as you land in order to be connected. Kind of a hassle.

Thankfully, there’s a solution: Global eSIMs. Basically, you buy a data only plan, which comes without any phone service (which you don’t need with Google Voice). You program the eSIM through the phone’s interface, rather than having to insert a physical SIM card.

The cost of data varies based on where you are and which service you use. I’ve found that the best all-around service, in terms of price and coverage is Airalo (based on 2022 research). They have a welter of Global, Regional, and Local offerings, all at differing amounts of data and differing periods for use (data good for one week, one month, three months…). One of those plans will be best in each specific country. We’ll do our research in advance, and have that plan enabled so our phones work the moment we’re wheels down.

By the way, the one exception I found to Airalo’s plans is Flexiroam. For some reason, their Latin America regional plan is much cheaper than Airalo’s, while pretty much every other plan is more expensive. This is clearly a space with a lot of activity, so make sure to do your research when you’re ready to go.

  1. De Kaplan

    Wow
    While I am sitting here worried about how Stellie will communicate with me while in Auckland and Melbourne, I found you email…………..
    Ive written down 1/3 of your instructions and am now completely confused.
    I will read and re read.
    Somehow it’s no surprise that you both are “living the life”
    I wish you good health and an amazing journey, which no doubt it will be.
    Back to the phone instructions and thanks for this.

    • marknevelow

      Hey, De! Great to hear from you. Your best approach to staying in touch with Stellie while she travels depends a lot on how long she’s going to be gone. Our solution was based on being gone for a long time.

      I think the easiest solution for you both might be to just add WhatsApp to your phones and use that while Stellie’s away. It handles voice, video calls, and chat, and uses data rather than a cell plan. It’s very simple to use, and delivers great results.

  2. Bob

    Thanks! This would have been handy in France last spring. We got French SIM cards and they worked fine for phone (I assume – never tried) and data but, of course, come with a French number. That effectively cut us off from texts and phone calls since no one knew our French number..

    • marknevelow

      I think the trick is using Google Voice. Once you port your number over, it will manage phone and text without having to use your local number. But it’s not a thing you can switch on and off. You have to be OK with Google Voice handling your phone number.

      The only problem we’ve had is that there are a few services, and I’m thinking of Zelle specifically, that won’t point to a VOIP number, which is what your number becomes once it’s ported to Google Voice. And there can be a slight lag as GV switches calls to you that makes it seem like you’re being robocalled. But for the most part, it’s been remarkably smooth.

  3. Dave Poon

    Hi Mark. Today i stumbled onto your interview on BBQBoy and Spanky site. I read the entire thing. You address some issues that I haven’t heard elsewhere. Thank you! I found my way to your blog here. I’m learning a lot! My wife and I (59 and 57 year old living in Orange County CA) are planning to launch similar lifestyle in 2 years. I have questions on staying connected using mobile phones.

    We are iPhone users. Currently using AT&T in California. have been for decades. We recently took a trip to Poland. We used Airalo esim. We put Airalo esim as primary. Disable cellular and roaming on At&t esim. The data part worked wonderfully. Fast and reliable. Our issue is texting. Texting iPhone to iPhone users is non-issue. The problem arises when texting Andriod users, both individually and in group thread with both Apple and Andriod users.

    We are unable to communicate with Android users. We got frustrated and messed with settings. I believe we turned on roaming and enabled celluar on At&t esim but left Airalo as primary. Things worked. We were able to text back and forth with Android users including sending pictures in text. Few weeks later, my cell bill from AT&T has some hefty charges for those texts!

    Question please. Would Google Voice setup as you discuss in your post address this issue? I realize it’s very specific. I m hoping you can shred some light.

    It would be so simple if everyone uses Whatsapp! 🙂

    Thank you Mark.

    • marknevelow

      Great to see you here, and thanks for the question. Short answer, yes. Porting your number to Google Voice solves that problem. Even when we’re back in the US we use GV and Airalo. It’s the cheapest way to have phone service. That said, the connection through GV is a little fragile. Testing works fine, but the call infrastructure isn’t as robust as WhatsApp. We’ve migrated friends and family who call a lot to WhatsApp, so the only calls we get are casual. It’s not really much of a problem.

      I’m also careful about which apps I let have access over the cell network (Settings/Cellular for app by app access), to keep data consumption in check, but that’s just good general data hygiene.

      Please let me know if you have any other questions. If there’s anything you’d prefer not be public, you can reach me directly through the Contact form. I’ve taken the liberty of adding you to our monthly newsletter, but you can unsubscribe with a click.

  4. Stav

    Hi Mark! I am delighted we will see you at bash soon… And that you will be in the US for our wedding 😀
    One minor detail, could you email me your address so we can mail your invitation? Thx!

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